Updated Articles

  1. Keeping Track of Your Escrow Activity

    How can I see my escrow account activity? As your mortgage partner, we strive to make it easy to view and understand your escrow activity. We provide 24/7 access to track your escrow balance, deposits, and disbursements online, plus other easy ...
  2. How to Register Online

    How can I access my mortgage online? Registering online is quick and easy. Here's how: Click LOGIN above or in the sidebar.  Click Register Your Account . Enter your last name, SSN or EIN/TIN, date of birth, and email address (all fields a...
  3. Go Paperless

  4. How to Enroll

    You can enroll online in a few quick clicks! Here's how: Log into your online account. Go to Documents and click Manage Delivery Preferences . Next to  Escrow statements plus other routine servicing communications,  check the Email box an...
  5. Access Outside the U.S.

    Access to your loan/account is available in the following countries:  United States Australia British Virgin Islands Canada Finland Germany Greenland Guam India Japan Mexico Micronesia Portugal Puerto Rico South Korea United Kingd...
  6. Newly Closed Loans

  7. Getting Started

    My loan just closed. What do I need to do next? Look for a welcome email from with information about how to get started with your online account, ways to contact us, when and how to make payments, and a glance at some of the convenient service...
  8. Receiving My Statement

    When and how will I receive my year-end statement? Year-end statements are sent by January 31 each year. If you enroll for electronic year-end statements by December 31, we will notify you by email when your statement is available online to vie...
  9. Accessing Statements Online

    Here's how to find statements and other select communications online: Log into your online account Go to Documents Click or tap the type of document you're looking for (e.g., Taxes or Escrow) to see the statements available Click or tap the...
  10. Escrow Intro

    We review your escrow activity at least annually to help ensure your account has enough funds to cover your property tax and/or insurance expenses, which can change from year to year. After each review, we send an Escrow Account Disclosure St...